My favorite section is:
Oh, and grenades. When warehouse manager Kandy Miller interviewed for her first job at Goodwill seven years ago, she happened to come in on a day someone donated a live hand grenade. Her job interview took place in the parking lot while the bomb squad did its work. Seven years later — to the day — somebody turned up another grenade (a dud, as it turned out) while Miller was on the job.
“I said, ‘Oh, you remembered my anniversary.’ ”